This page explains how to delete your Score360 account and the data associated with it, with or without the app installed.
Your account and data are deleted immediately.
Send an email to livegamescore@gmail.com with the subject “Delete my Score360 account”, from the email address of your Score360 account (the one you signed in with, by Google or by email). If you used Score360 as a guest without an account, include your display name.
We confirm the request by replying to that address and delete the account within 30 days (usually within 2 working days).
| Data | What happens |
|---|---|
| Account and sign-in identity | Deleted |
| Profile: display name, avatar, country | Deleted |
| Favourite teams and leagues, saved matches, search history | Deleted |
| Tips, comments, likes, shared slips, follows, blocks, reports you made | Deleted |
| Personal advisor answers | Deleted |
| Push notification tokens and preferences | Deleted |
| Premium entitlement | Deleted |
| Data | Retention |
|---|---|
| Payment records (store order reference, M-Pesa transaction id, amount, date) | Kept only as long as tax and accounting law requires, then deleted. |
| Server backups | Deleted data disappears from backups as they roll over, within 30 days. |
| Anonymous analytics and crash data (Firebase) | Not linked to your account; deleted by Firebase after up to 14 months. |
Deleting your account does not cancel a Google Play or App Store subscription. Cancel it first so you are not billed again: Google Play · App Store.
You can remove individual tips, comments and slips, clear your search history, and turn off notifications in the app at any time. For anything else, email us at the address above.