This privacy policy applies to the Score360 app (“the app”), published and operated by LiveGame Score (“we”, “us”). It explains what personal and sensitive user data the app accesses, collects, uses and shares; how we handle it securely; how long we keep it; and how you can delete it.
Score360 is a football predictions and tips app. It offers no real-money gambling: it shows statistical predictions, community tips and shared tip slips, and sells an optional premium content subscription. It does not take bets or make payouts.
You can use Score360 without creating an account. On first launch the app creates an anonymous guest identity so your favourites and settings can be kept. Everything else below is collected only when you use the corresponding feature.
| Data | When | Details |
|---|---|---|
| Anonymous account id | First launch | A random identifier. No name, email or phone number. |
| Email address, name, profile photo | If you create an account | With Google sign-in, provided by Google with your permission. With email and password, the email you enter; your password is stored only as a salted hash by our authentication service and is never visible to us. Creating an account upgrades your guest account; nothing is lost. |
| Profile details | If you set them | Display name, avatar image, country (free text). Shown on your public tipster card. |
| Favourite teams and leagues, saved matches, search history | As you use the app | Used to personalise your feed and reminders. Search history can be cleared in the app. |
| Content you post | If you post | Tips, comments, likes, shared tip slips, follows, content reports and user blocks. Tips and slips are public and shown with your display name. |
| Advisor answers | If you complete the “Personal advisor” questionnaire | Seven multiple-choice answers about your preferences (risk appetite, markets, picks per day). Used only to derive your suggested strategy. |
| Mobile-money details | If you pay by mobile money | Your mobile-money phone number, the amount and the transaction id. We store no other financial information. |
| Data | Source | Details |
|---|---|---|
| Push notification token, platform, language | Push notification service | Only if you allow notifications. Used to deliver the categories you switch on (results, followed tipsters, kick-off reminders, goal alerts); each can be turned off in the app. |
| Subscription status and order reference | Google Play, App Store and our billing processor | If you subscribe. Purchases are processed by Google or Apple — we never receive your card details. |
| App usage events | Analytics service | Screens opened and features used, app version, device model, OS version, approximate country (from IP address), and an app-instance identifier. Used in aggregate to understand and improve the app. |
| Crash reports and performance data | Crash-reporting and performance service | Stack traces, device model, OS and app version, memory and network timings at the time of a crash or slow screen. Used to find and fix bugs. |
| Advertising ID and device information | Advertising network | Free users only. Used to show and measure ads. See “Advertising” below. |
| IP address and request logs | Our servers and network-security service | Kept briefly for security, abuse prevention and error diagnosis. |
We do not access or collect your precise location, contacts, SMS, call logs, installed apps, photos or files (other than an avatar image you choose to upload), or date of birth. Football match data shown in the app comes from a sports-data provider and is not personal data.
We do not use your data for any purpose not listed here. Where GDPR or similar law applies, our legal bases are: performance of our contract with you; our legitimate interests in running a safe, working service; and your consent for notifications, Google sign-in and personalised advertising, which you can withdraw at any time.
We do not sell personal data. We share it only with the categories of service providers below, who process it on our behalf and under contract to run the app, and where the law requires disclosure. Each is bound to use the data only for the purpose we engage it for.
| Type of provider | Purpose | Data shared |
|---|---|---|
| Cloud hosting and database | Store accounts, profiles and app data (servers in the European Union) | Account, profile, avatar, favourites, content, advisor answers, notification settings |
| Push notification service | Deliver the notifications you switch on | Push token, notification content |
| Analytics, crash-reporting and performance services | Understand how the app is used; find and fix bugs | Usage events, crash logs, device information, app-instance identifier |
| Advertising network | Show and measure ads to free users | Advertising ID, device information, approximate location from IP address |
| Sign-in provider (Google) | Let you sign in with your Google account, if you choose to | Email, name, photo (with your permission) |
| App stores and billing processor | Process and verify subscription purchases | Order reference, subscription status |
| Mobile-money operator | Process mobile-money payments | Phone number, amount, transaction id |
| Network-security and error-monitoring services | Protect the service from attacks and diagnose server errors | IP address, request metadata, server error reports that may include your account id — never your content or payment data |
Free users may see ads served by a third-party advertising network, which may use your device’s advertising ID to show ads that are more relevant to you and to measure them. You can reset your advertising ID or opt out of personalised ads at any time in your device settings (Android: Settings → Google → Ads; iOS: Settings → Privacy & Security → Tracking). Premium subscribers see no ads.
If we become aware of a breach affecting your data we will notify you and the relevant authorities as the law requires.
| Data | Kept for |
|---|---|
| Account, profile, favourites, content, advisor answers, search history | Until you delete your account (section 7), then deleted immediately. |
| Guest accounts that never saved anything | Deleted automatically after 90 days of inactivity. |
| Push tokens | Until the device stops accepting notifications, you uninstall, or you delete your account. |
| Payment records (order references, mobile-money transaction ids) | As long as tax and accounting law requires, then deleted. Retained after account deletion for that reason only. |
| Analytics / crash data | Up to 14 months / 90 days, then deleted automatically. |
| Server logs and backups | Logs a few days; backups up to 30 days, after which deleted data is gone from them too. |
Depending on where you live you may also have the right to object to or restrict processing, to data portability, and to complain to your local data-protection authority. We answer requests within 30 days, free of charge.
You can delete your Score360 account and its data yourself, at any time:
This permanently deletes your account, profile, avatar, favourites, saved matches, tips, comments, slips, advisor answers, push tokens and search history. It cannot be undone. Only payment records are retained, as described in section 5.
If you no longer have the app, request deletion on our account deletion page.
Subscriptions: deleting your account does not cancel a Google Play or App Store subscription — cancel it in your Google Play or Apple ID subscription settings, or you may continue to be billed.
Score360 is for adults. You must be 18 or older to use it, and it is not directed at children. We do not knowingly collect data from anyone under 18; if you believe we have, contact us and we will delete it.
We will post any changes on this page and update the effective date at the top. Material changes are also announced in the app before they take effect.
For any privacy question or request, contact our privacy point of contact:
LiveGame Score
Email: livegamescore@gmail.com